Privacy Policy

Apex Drive ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

This policy applies to information collected through our website, during consultations, and throughout any business relationship with us. By engaging our services, you consent to the practices described in this policy.

We may collect the following types of personal information:

Contact Information

Name, email address, phone number, and mailing address provided when you contact us or engage our services.

Service-Related Information

Details about your automotive preferences, requirements, and consultation history necessary to provide our services effectively.

Transaction Information

Records of services rendered, payment information, and documentation related to vehicle acquisitions when applicable.

Usage Data

Information about how you interact with our website, including pages visited, time spent, and navigation patterns.

Communication Data

Records of correspondence including emails, phone calls, and messages exchanged during our business relationship.

Cookie Data

Information collected through cookies and similar technologies as described in our Cookie Policy.

We process your personal information based on the following legal grounds:

Consent: Where you have given explicit consent for specific processing activities.

Contract Fulfilment: Where processing is necessary to perform our contractual obligations to you.

Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights.

Legal Obligation: Where processing is required to comply with applicable laws and regulations.

Your personal information may be used for the following purposes:

Service Provision: To deliver our consultation, discovery, and ownership transition services effectively.

Communication: To respond to enquiries, provide updates, and maintain ongoing client relationships.

Service Improvement: To analyse and enhance our services based on client feedback and usage patterns.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Security: To protect against fraud, unauthorized access, and other security concerns.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including:

Active Client Records: Maintained throughout the duration of our business relationship and for seven years thereafter.

Transaction Records: Retained for the period required by Singapore tax and business regulations.

Marketing Preferences: Retained until you withdraw consent or request deletion.

Website Analytics: Aggregated and anonymised data may be retained indefinitely for analytical purposes.

When personal information is no longer required, we will securely delete or anonymise it in accordance with our data retention procedures.

We implement appropriate technical and organisational measures to protect your personal information, including:

Encryption: Sensitive data is encrypted during transmission and storage using industry-standard protocols.

Access Controls: Personal information is accessible only to authorised personnel on a need-to-know basis.

Security Monitoring: Regular monitoring and assessment of our systems for potential vulnerabilities.

Breach Procedures: Established procedures for identifying, reporting, and responding to data breaches in accordance with applicable regulations.

Subject to applicable law, you have the following rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete personal information.

Right to Erasure: You may request deletion of your personal information in certain circumstances.

Right to Restrict Processing: You may request that we limit how we use your personal information.

Right to Data Portability: You may request to receive your personal information in a structured, commonly used format.

Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

We may share personal information with the following categories of third parties:

Analytics Providers: Such as Google Analytics, to understand website usage and improve our services.

Professional Advisors: Including lawyers, accountants, and insurers where necessary for our business operations.

Service Partners: Trusted partners who assist in providing our services, bound by confidentiality obligations.

Regulatory Authorities: Where required by law or in response to legal process.

We do not sell your personal information to third parties.

Your personal information may be transferred to and processed in countries outside Singapore. When such transfers occur, we ensure appropriate safeguards are in place to protect your information, including standard contractual clauses and other mechanisms recognised under Singapore's Personal Data Protection Act.

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: