Terms & Conditions
Last Updated: January 2025
Effective Date: January 2025
1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Apex Drive ("Company", "we", "our", or "us"), including our website, consultation services, and automotive acquisition assistance.
By engaging our services or using our website, you ("Client", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Definitions
"Services" refers to the automotive consultation, guided discovery, ownership transition, and related services provided by Apex Drive.
"Client" refers to any individual or entity engaging our services or using our website.
"Content" refers to all information, text, images, and materials available through our website or services.
"Agreement" refers to these Terms together with any service-specific agreements entered into between the Client and the Company.
3. Use of Services
3.1 Eligibility
Our services are available to individuals who are at least 18 years of age and have the legal capacity to enter into contracts under Singapore law.
3.2 Accurate Information
You agree to provide accurate, current, and complete information when engaging our services and to update such information as necessary to maintain its accuracy.
3.3 Permitted Use
Our services are provided for legitimate personal automotive consultation purposes. You agree not to misuse our services or use them for any unlawful purpose.
4. Prohibited Uses
You agree not to:
Use our services in any way that violates applicable Singapore laws or regulations.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Transmit any harmful code, viruses, or malicious software through our website.
Attempt to gain unauthorised access to our systems or networks.
Engage in any fraudulent or deceptive activities in connection with our services.
Use our services to harass, abuse, or harm others.
Use automated systems to access our website without our express written permission.
Resell or commercially exploit our services without our prior written consent.
5. Intellectual Property
5.1 Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Apex Drive or our licensors and is protected by Singapore and international copyright laws.
5.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes in accordance with these Terms.
5.3 Restrictions
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our content without our prior written consent.
6. Payment Terms
6.1 Currency
All fees are quoted and payable in Singapore Dollars (SGD) unless otherwise specified.
6.2 Payment Timing
Service fees are due as specified in your service agreement. Consultation fees are typically due upon booking confirmation. Other fees may be structured according to service milestones.
6.3 Accepted Methods
We accept payment by bank transfer, credit card, and other methods as communicated during the engagement process.
6.4 Price Changes
We reserve the right to modify our service fees. Any price changes will not affect services already contracted or in progress.
6.5 Taxes
All fees are inclusive of applicable Goods and Services Tax (GST) unless otherwise stated.
7. Refund Policy
7.1 Cancellation
Consultation appointments may be rescheduled or cancelled with at least 48 hours notice without penalty. Cancellations with less notice may forfeit the consultation fee.
7.2 Service Refunds
Refund requests for services in progress will be considered on a case-by-case basis. Fees for completed services or services substantially performed are non-refundable.
7.3 Processing
Approved refunds will be processed within 14 business days using the original payment method where possible.
8. Disclaimers and Limitations
8.1 Service Provided "As Is"
Our services are provided on an "as is" and "as available" basis. While we strive to provide accurate information and quality service, we make no warranties regarding the completeness, reliability, or accuracy of any information provided.
8.2 No Guarantee of Results
We do not guarantee specific outcomes from our consultation services. Vehicle availability, pricing, and suitability depend on market conditions and individual circumstances beyond our control.
8.3 Limitation of Liability
To the fullest extent permitted by Singapore law, Apex Drive shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
8.4 Maximum Liability
Our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.
8.5 Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or market disruptions.
9. Termination
9.1 Termination by Client
You may terminate your engagement with us at any time by providing written notice. Fees for services already rendered or in progress may not be refundable.
9.2 Termination by Company
We may terminate or suspend our services to you if you breach these Terms, fail to make required payments, or engage in conduct that we reasonably believe is harmful to our business or other clients.
9.3 Effects of Termination
Upon termination, your right to access our services will cease. Provisions of these Terms that by their nature should survive termination shall remain in effect.
10. Dispute Resolution
10.1 Informal Resolution
In the event of any dispute arising from these Terms or our services, the parties agree to first attempt resolution through good faith negotiation.
10.2 Mediation
If informal resolution is unsuccessful, the parties agree to submit the dispute to mediation in Singapore before pursuing other remedies.
10.3 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
10.4 Jurisdiction
The courts of Singapore shall have exclusive jurisdiction over any disputes arising from these Terms.
11. General Provisions
11.1 Entire Agreement
These Terms, together with any service-specific agreements, constitute the entire agreement between you and Apex Drive regarding our services.
11.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
11.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
11.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
11.5 Notices
Notices under these Terms shall be sent to the contact information provided during service engagement or as updated from time to time.
12. Contact Information
For questions about these Terms or our services, please contact us:
Email: [email protected]
Phone: +65 6732 8514
Address: 391 Orchard Road, #22-01 Ngee Ann City, Singapore 238872